English translation of the Russian document. The Russian version is the authoritative text.
Revision dated 8 October 2026 · version 2026-10-08.2
This Policy describes the processing of personal data relating to visitors to https://af.ru/, chat users and request form users, with reference to Russian Federal Law No. 152-FZ of 27 July 2006 on Personal Data.
1. Data operator
The operator is New Information Systems LLC (NIS LLC), INN 7729697022, KPP 772901001, OGRN 1117746963619. Registered address: Office 96, Building 1, 10 Michurinsky Prospekt, Moscow, 119192, Russia. AF.RU presents the operator’s services.
Personal data enquiries: admin@af.ru; corporate contact: order@you.ru, +7 (903) 755-33-76. Company details and the entry in the Roskomnadzor register are available on the company details page.
2. Data, purposes and legal bases
| Scenario | Data | Purpose |
|---|---|---|
| Website visit | IP address, User-Agent, page, date and time, technical server logs | Page delivery, diagnostics, security and abuse prevention |
| Chat | Question text, recent messages, language and selected topic; technical connection data | Answer a visitor’s question, recommend services and limit request frequency |
| Service enquiry | Name, telephone number, email or Telegram account, services, project description and optional budget; IP address, User-Agent, source, time, request ID and consent version | Process the enquiry, clarify requirements, prepare a proposal and contact the applicant |
| Browser settings | Cookie notice acknowledgement; current chat history; website theme; extended assistant language and theme | Interface convenience and retention of chosen preferences |
| Statistics | IP address, browser settings, page and visit details, analytics service identifiers | Count visits and assess website performance |
Legal bases include separate consent for an enquiry; steps requested by the user before entering into a contract and performance of a contract; the operator’s legal obligations; security and the operator’s legitimate interests, subject to users’ rights. The appropriate basis applies to each activity; this is not blanket consent for every purpose.
The standard form does not request passport details, special categories of data or biometric data. Do not submit passwords, verification codes, payment card details, health information or other people’s documents. Domain registration and payments take place separately in the One.Ru billing system under the documents applicable to those processes.
3. Processing and recipients
Processing may be automated or manual and may include collection, recording, organisation, accumulation, storage, updating, retrieval, use, provision of necessary access to authorised persons, restriction, deletion and destruction. Access is limited to the enquiry’s purpose. Enquiry data is not intended for publication or sale.
The operator and its hosting provider maintain the website and technical logs. Authorised staff receive enquiries through the configured server-side Telegram proxy and Telegram. Remote AI uses OpenRouter and models available through it, or Together AI. The main chat answers routine questions locally; complex questions and recent messages may be sent to an AI provider. The extended assistant also uses remote AI, with a local service guide as a fallback.
TOP.ONE.RU and Mail.ru statistics services load automatically and may receive technical visit data. Fonts and primary interface resources are hosted on AF.RU. More information about browser storage and external services is in the cookie policy.
Telegram and some AI providers may process data outside Russia. Consent and this Policy do not replace applicable requirements for localisation, processors or cross-border transfers. The operator must comply with Articles 12 and 18 of Federal Law No. 152-FZ when organising these processes. Do not submit personal or confidential information in an open-ended AI conversation; use the form or direct contact details instead.
4. Retention and protection
- Enquiries and related correspondence: until the matter is resolved, for no more than three years after the last substantive interaction, unless law or a contract requires a different period.
- Technical logs: up to 90 days; information needed to investigate a specific incident may be retained until that investigation ends where a lawful basis exists.
- Main chat history is stored in the current tab. The “New conversation” button clears it; history may be sent to AI again with the next complex question. Reloading the tab does not itself clear history.
- The identifier of a successfully submitted enquiry is used to prevent duplicates for one day. Technical rate limits operate within their respective time windows.
- The website theme and extended assistant preferences persist until the site’s browser data is deleted. The cookie notice acknowledgement lasts 180 days.
- Contract and accounting documents: for the periods required by law.
Once a purpose is fulfilled or its legal basis no longer applies, data must be deleted or anonymised within the statutory period. The operator manages retention, access controls, secure transmission, backups and safeguards against automated abuse. External services also process data under their own terms and applicable requirements.
5. Your rights and withdrawal
You may request information about processing, rectification, restriction or deletion, withdraw consent, or complain to Roskomnadzor or a court. Email admin@af.ru with the subject “AF.RU personal data”, or write to the registered address. Include your request ID or contact details that allow us to locate the enquiry; do not attach a passport unless necessary.
The operator responds within statutory periods and may request proportionate identity verification where needed. Withdrawal does not invalidate earlier lawful processing. Processing may continue to the appropriate extent if an independent lawful basis remains.
6. Separate consent and updates
Consent for an enquiry is provided in a separate document and confirmed using an initially unchecked checkbox. It does not permit advertising or constitute an order for a paid service. The cookie notice does not replace enquiry consent. The current Policy is available at this page’s permanent address.